T&Cs for Commercial Account Clients Terms & Conditions for Commercial Account Clients

TERMS & CONDITIONS
(Consumer & Non Account Clients)

Payment
Visa and Mastercard are accepted as methods of payment. All transactions are in pounds sterling. All cheques will be cleared prior to dispatch of goods.

Delivery
R T Machinery Ltd delivery charges in Mainland UK excluding Vat are as follows;
Standard.......Next working day

Machinery
Orders Under £100.00.....£4.50 to £12.50
Orders Over £100.00.......Free – within 30 miles of our depot / £20.00 over 30 miles from our depot.
Orders Over £500.00........Free – within 30 miles of our depot – outside 30 miles price advised on application.

We are very happy to deliver outside Mainland UK but delivery costs will be quoted upon receipt of order.

In most cases the standard service on orders received prior to 4:00pm for delivery to addresses in Mainland UK is that the goods will be delivered within 5 working.

To ensure a next day delivery to an address in Mainland UK you should ask for the next day option.

Most deliveries are done by Post or contracted carrier. Wholegoods (Machines) are delivered by our own vehicle wherever possible.

If you have any queries relating to the delivery of your order you can contact us on 01296 738197 or e-mail us at info@rtmachinery.co.uk

Pricing
All prices quoted are exclusive of Vat. The only possible additional charges above the price quoted for the item is the vat and a carriage charge.

The Vat element of each purchase is clearly detailed on the R T Machinery Ltd invoice.

Please note that the prices shown are the R T Machinery Ltd prices which may differ to the manufacturers retail price – this allows for commissioning, preparation and installation.

Guarantees
R T Machinery Ltd take great care to ensure that all the products featured on this website are of a high quality.

As part of our commitment to quality we provide 1 year‘s guarantee on all new products on this website provided that they have been used, at all times, in the correct manner and maintained to manufacturers schedules using original parts and serviced by a qualified technician. However in many cases, due to the exceptional quality of the products, the manufacturers will give much longer guarantees on their products.

As far as Power equipment and machinery is concerned R T Machinery follows the manufacturer‘s policy, details of which will be included with the product.

If a product is faulty and under guarantee you should follow the procedures detailed below.

Returns & Refunds
Items not required.

We at R T Machinery aim to provide you with as much information as we can about each product so that you can make an informed purchasing decision. However, to give you additional confidence, we will allow you to return any item if it is not what you require within 30 days of receipt as long as it has not been used and is returned in its original undamaged packaging. As machinery can be of a large value the above statement applies to mail order goods only. All wholegoods (machinery) are non returnable without prior approval and subject to R T Machinery discretion once delivered or collected.

All you need to do is to contact us on 01296 738197 and we will discuss your request. If return is agreed we will issue you with a Returns Code, explain our simple Returns Procedures and discuss with you the easiest and most convenient way for you to return the item(s) to us. You should then return the item(s) to us by the agreed method together with a completed Goods Return Form which will be sent to you. Unfortunately we cannot accept proof of posting as confirmation of delivery.

Upon receipt of the item(s) we will refund the full value of the item(s) subject to them being unused and in their original condition and packaging.

Faulty, Incorrectly Supplied and Damaged Items
If an item has been incorrectly supplied, received damaged or is faulty then all you need to do is follow the Returns Procedures detailed above. We will then arrange collection of the item(s) free of charge.

Upon receipt of the item(s) we will refund the full value of the goods and any carriage costs.

Contract Information and Governing Law
A Contract is formed between you and R T Machinery only when you have received confirmation that your order has been accepted and you are notified of the sales order number on the order confirmation.

For the avoidance of doubt the Contract will be deemed to have been concluded in the United Kingdom and shall be governed by and construed in accordance with English Law and you and R T Machinery will agree to submit to the non-exclusive jurisdiction of the English Courts.

Copyright
All of the design of this website, its graphics, text, the arrangement and selection thereof, and all software and compilations of software, source codes, and all other components of or material comprised in or on this website are the copyright of R T Machinery or their designers and content and technology providers. All Rights Reserved.

You are permitted to copy and to print all or part of this website for the purpose only of placing an order with R T Machinery. Any other use or reproduction of this website or any of its components is strictly prohibited without the prior written permission of R T Machinery.

Disclaimer
Whilst great care has been taken to ensure that the information on this website is accurate, information as to price may be subject to change without notice. Without in any way reducing or affecting you statutory rights, R T Machinery makes no representations or warranties either that the information in or accessible via this website is accurate, complete or current, nor of any other kind, express or implied, with respect to this website or the products, information, materials or content including, without limitation, warranties of merchantability and/or fitness of any product for a particular purpose.

Except as expressly stated in this website and, except for liability for death or personal injury to the extent only that it is caused by or arises from the negligence of R T Machinery and to the fullest extent permitted by law, neither Richard Taylor T/A R T Machinery nor any of its employees, affiliates or other representatives will be liable for damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages being consequential damages not within the contemplation of the parties at the time the contract was made, loss of data, income or profit, loss or damage to property and claims of third parties arising out of or in connection with the use of this website or the information, content, materials or products included on this website.

Statutory Rights
You Statutory Rights are unaffected by anything appearing in these terms and conditions.

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