RT Machinery, the specialist grass machinery dealer based at Nether Winchendon near Aylesbury has won the 2015 Professional Turfcare Dealer of the Year Award. The Award was announced and presented to managing director Richard Taylor at the annual Service Dealer Conference and Awards on 17th November by Brian Sangster, President of BAGMA (British Agricultural and Garden Machinery Association). The Awards, organised by the leading business magazine Service Dealer, are now in their 12th year and recognise outstanding sales and service advice and support by dealers in the garden machinery, sports ground machinery, farm machinery, forestry equipment and ATV/Quad industry.
What the judges said
“Led by an outstanding MD, Richard Taylor and his family, RT Machinery continually demonstrates a highly commendable appetite for growth, expansion and improvement, underpinned by exemplary customer service.”
Chris Biddle, Editor of Service Dealer magazine, the industry’s leading trade magazine said
“All the winners this year have demonstrated outstanding commitment to providing excellent customer service. It doesn’t matter whether the company is big or a small, what counts is that they make their customers feel special – and that service is at the heart of their business.”