pellenc-award-banner

Best Overall Pellenc UK Dealer 2018

We were delighted to be awarded Best Overall Pellenc UK Dealer for 2018 at the end of a two-day trip to Pellenc’s state-of-the-art facilities in Pertuis, France.

Area Sales Managers Scott Reynolds and Tom Bailey were invited to France for tours of both the R&D Department and the factory itself, as well as the opportunity to test out the latest equipment ahead of its 2019 launch. The trip was then rounded off with the presentation of this award.

Scott Reynolds said, “It was fantastic to pick up the dealer of the year award, which rewards the efforts of the whole RT Machinery team.”

Etesia UK Managing Director Les Malin commented, “The objective of the Pellenc dealer award scheme is to assist each dealer to improve its sales and service departments so as to enhance customer perception, service support, and customer satisfaction. In a highly competitive marketplace, it is vital to offer added value to the product being sold by offering ‘best-in-industry’ after-sales support through dealer service excellence. RT Machinery has always been a big supporter of battery-powered tools and their expertise and commitment to customer service support and satisfaction over the past twelve months has been unrivaled.”