R T Machinery Ltd was formed by managing director Richard Taylor back in 2001. An independent local company R T Machinery's strengths lie in over 30 years of hands on industry experience, a keen interest in machinery and a will to provide a quality service and value for money.
The team consists of a small group of dedicated and experienced staff who have a shared interest in sport, sports and fine turf machinery and customer satisfaction.
RTM Retail Workshop
Located rurally in Buckinghamshire we have excellent links serving our home customer base covering clients in London, Herts, Middx, Berks, Beds, Bucks, Northants and Oxon. We will also ship goods anywhere in the UK mainland subject to aftersales support & health and safety considerations.
We specialise in products that provide good value and down to earth reliability and performance. We have a network of proven suppliers who hold us in deep regard because of our hard work and integrity. We buy as favourably as the biggest companies and yet we offer that personal touch when it comes to looking after you and honouring our commitment. If you know us you will agree if you don’t you will be surprised at our service and value considering its mowers and tractors we sell. Our company slogan and watch words from day one has been to “Link value with service” its not easy to have both but it still remains our aim today.
Dial straight through to a company director – always available and very much at the forefront of the business are Richard and Steve – we want to be of service and we certainly want to hear how we can improve or get even better – Richard 07740 483175 – Steve 07764 154268
Click here to read RTM's Dealer Story published in the BAGMA Bulletin, September 2014.
Financial boost for Inclusive Football Club
No one expects to win a prize draw! Andy North, from Hertford Town Football Club, was as surprised as anyone to get a call with the news that he’d won £150 of John Lewis vouchers in the RT Machinery Customer Survey draw.
In a fantastic act of generosity, however, he decided to donate the £150 to Hertford Town Inclusive Football Club (HTIFC), who provide football training for special needs and disabled people of all ages, both male and female.
Scott Reynolds, Area Sales Manager at RT Machinery, was delighted to present the cheque to Andy at the Club. Andy said “We're really delighted to receive this boost as it will enable us to fund additional training sessions with semi-professional trainers. The members love these sessions and their football skills improve so much more quickly with that extra level of input.”
100% Recommendation Delight!
The team at RT Machinery took advantage of the Christmas slow-down to consider ways of improving their service. Keen to get some feedback from the people who matter the most, their customers, they sent out a short survey, asking everyone that spent money with them in the last two years, to rate them on their sales, servicing and parts service.
Managing Director, Richard Taylor said “We’re dedicated to providing value for money along with a high quality personal service and are always looking at ways to improve in order to give our customers the best service we can. We were blown away by the number of responses and truly humbled that 100% of respondents said they would recommend us!
We’re now going through every survey to see where improvements can be made and have already started the ball rolling on a few new things! It was absolutely the right thing for us to do and has tied in well with our work on a new website that will launch soon.”
Pitchcare attended the 16th RTM amenity & groundcare show [...] which was hailed a success by visitors and exhibitors alike.
The popular event for estates managers, local authorities, grounds managers, greenkeepers, gardeners and anyone with an interest in grounds maintenance and turf care has grown year on year and provided an opportunity for the two hundred plus visitors to get hands on with machines, see demonstrators in action and discuss budgets or machine requirements for the following year.
Scott Reynolds, RT Machinery Sales Manager said: "It was a great success with a huge turnout and some great positive conversation and leads to work on in the coming days, weeks and months. The demonstrations worked well and we received some positive feedback from a number of really important clients, so thanks all for your combined efforts."
Pitchcare's Jake Barrow, caught up with Managing Director, Richard Taylor at the show, to get an overview of the day which can be seen in the video below:
Our busy service department is keen to talk to a motivated competent diagnostic technician who would compliment our customer service by adding their skills to our busy team.
L to R: Becky Biswell, Richard Taylor, Jim Hewitt, Robin Taylor, Scott Reynolds, Robyn Taylor, Laura Taylor, Tony Reilly.
The Team at RTM (Click on the letter icon to email)
Parts Manager - Mr Reliable is sure to get the wheels or cutters turning.
Mr Solve It - Robin has more experience than the rest of us and is sure to please.
Parts Assistant / Customer Service.
Steve's wealth of experience and willingness to help ensure we succeed.
Mobile Technician - Mr Fixit Extraordinaire.
Clive supports all in the workshop and keeps the fleet maintained.
Our “Stick” Delivery and Installation – Top Tea Connoisseur and Mr Haul it.
Retired but active consultant & demonstrator.
Sadly missed by his workmates and colleagues , always in our thoughts.
Robin & Robyn Taylor in the RTM reception area
R T Machinery are proud to be members of IOG.
R T MACHINERY IS 2015 UK DEALER OF THE YEAR
Bucks turfcare machinery dealer wins industry’s top award
R T Machinery, the specialist grass machinery dealer based at Nether Winchendon near Aylesbury has won the 2015 Professional Turfcare Dealer of the Year Award.
The Award was announced and presented to managing director Richard Taylor at the annual Service Dealer Conference and Awards on 17 November by Brian Sangster, President of BAGMA (British Agricultural and Garden Machinery Association)
The Awards, organised by the leading business magazine Service Dealer, are now in their 12th year and recognise outstanding sales and service advice and support by dealers in the garden machinery, sportsground machinery, farm machinery, forestry equipment and ATV/Quad industry.
The judges said “Led by an outstanding MD, Richard Taylor and his family, RT Machinery continually demonstrates a highly commendable appetite for growth, expansion and improvement, underpinned by exemplary customer service”
Chris Biddle, Editor of Service Dealer magazine, the industry’s leading trade magazine said “All the winners this year have demonstrated outstanding commitment to providing excellent customer service. It doesn’t matter whether the company is big or a small, what counts is that they make their customers feel special – and that service is at the heart of their business”
ENDS Picture: Anne Alderton, Richard Taylor and Robyn Taylor from R T Machinery receive Award from BAGMA President Brian Sangster
Chris Biddle, Editor, Service Dealer email@example.com Tel: 07785 295 625
Richard Taylor, R T Machinery Ltd, Tel: 01844 299 037
RT Machinery awarded Etesia & Pellenc Overall Partner in Excellence 2014. Further info...
R T Machinery have been awarded the “Partner of the Year 2012” award at the Etesia Partners in Excellence awards held at the National Agricultural Centres Stoneleigh Park Lodge 15th November 2012.
R T Machinery received this coveted award for their excellence in service, sales and overall performance and achievement during 2011/2012. Rated as Etesia’s top dealer of the year through this award we very proudly also collected two further awards for best marketing and the top Etesia Attila sales through out 2011/2012.
R T Machinery Ltd has been recognised as one of the country’s leading dealerships in the 2009 Professional Turfcare Dealer of the Year category at the annual Awards Dinner held at the Savill Court Hotel, Windsor on 8 September, organised by the leading trade magazine Service Dealer.
The Awards, this year sponsored by independent insurance broker Lucas Fettes & Partners and the AXA Insurance Group recognises the achievements of sales and service dealers in the farm machinery, garden machinery, professional turfcare and ATV/Quad markets.
The Award was presented to Stephen Palmer and Garry Batting of R T Machinery by Brett Sainty, MD of Lucas Fettes Schemes Ltd
RTM are proud to have been awarded Dennis UK Dealer of the Year 2008
RTM Number 1 for Etesia in 2008
At the IOG Saltex Exhibition 2008, Etesia’s UK General Manager Les Malin announced Etesia’s UK Dealer of the Year as Buckinghamshire-based R T Machinery Ltd. Commenting on the dealership and it's dynamic founder and Managing Director, Richard Taylor, he said, “This family run business justly deserves the title of Dealer of the Year 2008 as their sales alone have far exceeded any other company.”
Picture (right) shows R T Machinery’s Managing Director Richard Taylor receiving the 2008 Dealer of the Year award and trophy from Patrick Vives the Managing Director of Etesia.
Richard Taylor (left) receives award from Etesia MD Patrick Vives (right)
R T Machinery are proud to have been awarded the top accolade of Best Overall Dealer in the UK by Etesia ‘s managing director Patrick Vives (above) at the annual UK dealer meeting held at the Puckrup Hilton November 15th 2007. This award is in recognition of our dedication to Etesia product and for our high levels of customer care. We are proud to be the No 1 dealership for Etesia in the UK.
Etesia chose Telford Holiday Inn as the venue for their 13th annual Dealer Awards event, held in mid-November. .
Awards were presented to seven UK dealers. For the second consecutive year R T Machinery Ltd picked up two major awards. Richard Taylor of R T M is seen pictured second from left.
BEST OVERALL PERFORMANCE for 2006 - Area 50 :
R T Machinery Ltd
OUTSTANDING PERFORMANCE IN 2005/2006 :
R T Machinery Ltd
GROUNDS MAINTENANCE EQUIPMENT FOR PROFESSIONALS
Presented to R T Machinery Ltd
Presented at Donnington Park Racecourse 2006.
Free Product demonstrations, Free on site evaluations
and recommendations, Full sales and more importantly after
sales service, Mobile on site servicing and breakdown
attendance, Contract servicing of machinery, Part exchange.
On site Demonstrations with site evaluation, Synthetic
Surface Sweepers / Cleaners,
Fabrication, welding repairs, manufacturing, alloy welding
Tractors, Compact Tractors, Mowers, Hedge cutters, Strimmers,
Toppers, Lawnmowers, Ride on Mowers, Gang Mowers, Generators,
Pumps, Blowers, Vacuums, Sweepers, Aerators, Spikers,
Slitters, Tools, Implements, Woodchippers, Stump Grinders,
Grass seed, Oils and lubricants, Farm equipment and general
estate and small holding equipment.
Anti Clog Mowers, Mulching Mowers, Wood Chippers, Stump
Grinders, Shredders, Wicket Mowers, Outfield Mowers,
Toppers, Gang Mowers, Aerators,
Seeders, Power Barrows
are Main Agents and distributors for a huge range
of quality products including Etesia, Echo, Allen, Saxon, Bearcat, Greenmech,
Kioti, Reco, Ferri, Billygoat, Countax, Kaaz, Danarm,
Blec, RCM, Euromec, Scag, Suire, Tomlin, Dennis,
supply and instal new & used and service machinery from
Sisis, Kubota, Ransome, John Deere, Toro, Jacobsen,
Iseki, Allett, Lloyds,
Atco, Stihl, Vertidrain, Charterhouse,
Key Customers include
Local Authorities, Golf Courses, Schools, Colleges,
The National Trust, 1st Class Sports Grounds and Facilities,
Large and Small Private Estates, Contractors, Government
establishments, Agricultural, Horticultural and Equestrian
Cricket Clubs, Bowls Clubs, Tennis Clubs, Polo Clubs
and many many discerning homeowners.
R T Machinery currently supply goods and services to
over 150 key accounts of which we are pleased include:
The National Trust, Stowe School, National Trust Stowe Landscape Gardens,
Boarstal Duck Decoy, Milton Keynes Council, South Northants Council, Metropolitan
Police, Luton Borough Council, H M Prison Service, The
London Cremation Company, H M Govenment - Various
Departments, Lyndhurst Services Ltd, MCC Lords Cricket Ground, Woburn Golf & Country
Club, Frosts Landscape Construction
MK Dons Football Club, Advanced Technologies
Group, Luton Town Football Club,
Leighton & Linslade Town
We are centrally based in Buckinghamshire serving the Northern
home counties including South Beds, North Bucks, Oxon, Herts, Berks,
Northants and North London. We are pleased to
deliver used or new machinery
outside of this area if you
are able to undetake your own
maintenance and we can ensure that
regular servicing and maintenance
/ safety checks are available
8.00-18.00 Mon - Fri Sat 8.30-12.30
Contact Telephone numbers - General 07740 483175 or
Service 07764 154280 or 01296 651857
We are typically an on-site and in-the-field company
so the mobile numbers are always the key contact point
- we will call you back straight away.
Alternatively leave a message on our answering system
or e mail, either way a customer service representative
will contact you as soon as possible.
Outside Office hours - e mail firstname.lastname@example.org
or 07740 483175